SLA COMPLIANCESeverity health by concession
NATIONAL COMMAND CENTRE (REAL-TIME DASHBOARD)
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All incidents
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State
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INCIDENT / DEFECT STATUS
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OPERATIONS ANALYTICS (LAST 90 DAYS)
MEAN TIME TO RESOLVEHours by severity
CONTRACTOR SCORECARDSLA, response and rework
DEFECT MIXShare of logged defects
FINANCIAL & COMPLIANCE (YTD)
CLAIMS AGINGPipeline by age and status
PAYMENT VELOCITYSubmitted to released value
TOP 10 OPEN CLAIMSLargest pending values
BUDGET BURN VS PLANYTD spend against allocation
INCIDENTS LIVE (LAST 90 DAYS)
Last 24h hourly volume, live SOS ticker, and crew dispatch queue.
HOURLY INCIDENT VOLUMELast 24 hours, stacked by severity
LIVE SOS FEEDMost recent first
DISPATCH QUEUENearest crews by ETA
TRAFFIC & TOLLS (LAST 90 DAYS)
24h flow vs free-flow ribbon, plaza throughput league, congestion hotspots.
FLOW VS FREE-FLOWAverage speed (km/h) by hour
PLAZA THROUGHPUTLive vehicles/hr · revenue RM/hr
CONGESTION HOTSPOTSTop corridors right now
ASSET PULSE (LAST 90 DAYS)
Pavement condition index by state, bridge health, and remaining useful life.
PAVEMENT CONDITION INDEXPer-state PCI · higher is better
BRIDGE HEALTH REGISTERTop-watch inspections
SUSTAINABILITY (YTD)
CO₂ reduction vs target, renewable energy mix, green procurement spend.
CO₂ REDUCTION RACETonnes saved YTD vs annual target
ENERGY MIXDepot consumption share
GREEN PROCUREMENT SPENDRM millions per month
COMPLIANCE VAULT (YTD)
Open obligations by concession, document expiry pipeline, and obligation calendar.
OBLIGATIONS BY CONCESSIONOpen vs in-review vs closed
EXPIRY PIPELINENext 90 days
UPCOMING OBLIGATIONSPer concession
WORKFORCE (LAST 30 DAYS)
Crew utilisation by region, safety incidents trend, overtime league.
CREW UTILISATIONBy region · target 75–88%
SAFETY INCIDENTSMinor / Major / LTI by month
OVERTIME HOTSPOTSHours over the last 30 days
REPORTS (YTD)
Saved, scheduled, and ad-hoc reports across operations, finance, and compliance.
REPORT LIBRARYSearch and re-run saved reports
SCHEDULE QUEUENext 7 days
BUILD A REPORTDrag fields, schedule, share